Tag: Playbook

What To Make of Marriott’s Post-Pandemic Playbook

The world’s largest hotel company Monday signaled a move from survival mode into a potential coronavirus business recovery model.

Marriott offered a few new loyalty incentives to drive bookings while also announcing it was buying back debt, perhaps signaling it is moving out of crisis mode and the uncertainty over travel restrictions.

Marriott plans to offer only off-peak rates to Marriott Bonvoy members making award bookings by June 30 at 5,500 participating open and participating hotels for stays through July 31. The company also plans to boost opportunities for Elite loyalty status by depositing night credits in each member’s account

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